When & Where does the Free delivery apply?
Free Deilvery Over £20 offer only applies with in the UK e.g England, Scotland & Wales. It only applies to mainland UK.
Order value must be over £20 (not including delivery) in order to take advantage of our offer.
Order value must be over £20 (not including delivery) in order to take advantage of our offer.
Please note: Where items are returned for refund and the value exceeds below £70 then the appropriate delivery charge will be applied.
Please note: Free delivery is Standard post normally You will receive your order in 3 days applies Monday-Thursday does not apply on Fridays, and only applies to order placed befor 2pm orders after 2pm on Thursday will be sent out on the following Monday (Tuesday if bank holiday)
DELIVERY CHARGES
You may select the following delivery options at the checkout.
UK (Mainland) Standard: (approx 3-4 Working Days) Free over £20.00
UK (Mainland) Express: (approx 2-3 Working Days) £6.50
UK Isles (Southern & Northern Ireland, Channel Islands, IOS & Guernsey) Standard: (4-5 Working Days) £6.50
Europe Standard: (approx 5-8 days) £6.00
USA & Rest of World Standard: (approx 8-12 days) £8.00
Please Note:
In the event that your not home to sign for parcel, a card will be left for either to arrange another date or for collection (if possible) if you wish your goods delivered to your work use the alternitieive address area on the
You may select the following delivery options at the checkout.
UK (Mainland) Standard: (approx 3-4 Working Days) Free over £20.00
UK (Mainland) Express: (approx 2-3 Working Days) £6.50
UK Isles (Southern & Northern Ireland, Channel Islands, IOS & Guernsey) Standard: (4-5 Working Days) £6.50
Europe Standard: (approx 5-8 days) £6.00
USA & Rest of World Standard: (approx 8-12 days) £8.00
Please Note:
In the event that your not home to sign for parcel, a card will be left for either to arrange another date or for collection (if possible) if you wish your goods delivered to your work use the alternitieive address area on the
What is your returns Policy?
If you are not satisfied with any our products you have purchased then simply return them within 14 days for a full refund for the product price or exchange. (Refunds do not include postage costs). Simply follow the instructions on the reverse page of your delivery note and send the item/s back in their original condition and packaging (including all the attached tags) to the stated Address
We would advise you to always obtain proof of posting (recorded delivery) when returning goods and recommend you return your items by Royal Mail. Any due amount will be credited to your account. Please allow up to 12 days for the refund to be processed. Please inform us immediately (within the first 2 days of arrival), if any goods have been damaged in transit. After this time, we cannot accept responsibility for any damage.
We would advise you to always obtain proof of posting (recorded delivery) when returning goods and recommend you return your items by Royal Mail. Any due amount will be credited to your account. Please allow up to 12 days for the refund to be processed. Please inform us immediately (within the first 2 days of arrival), if any goods have been damaged in transit. After this time, we cannot accept responsibility for any damage.
If for any reason you have lost your original delivery note for the returnes procedure then include Please phone 0845 257 8844
£20 Free Delivery / Returns - If items are returned for refund the standard delivery charge will apply.
Alpha House, Old Doncaster Road, Wath-Upon-Dearne, Yorkshire, S63 7EU.
Some FAQ Questions
Do refunds include returned postage costs?
No, any refunds made will not include postage costs.
No, any refunds made will not include postage costs.
Do the prices include VAT?
Yes, all of our prices are shown inclusive of VAT (17.5%)
Yes, all of our prices are shown inclusive of VAT (17.5%)
Can you deliver to an alternative address?
Yes, on point of checkout you will have the option to enter an alternative address for delivery.
Yes, on point of checkout you will have the option to enter an alternative address for delivery.
Are the alternative currency rates upto date?
Yes, the rates for the US dollars and the Euro rate are update daily however at time of purchase they may change as the transactions by the bank will automatically change the currency.
Yes, the rates for the US dollars and the Euro rate are update daily however at time of purchase they may change as the transactions by the bank will automatically change the currency.
Can I get a replacement invoice online?
No, but you can get a replacement from customer services by e-mailcustomerservices@bigshirts.co.uk
Where do you deliver to?
UK (Mainland), N.Ireland, Scottish Islands, Channel Islands, European destinations and USA
UK (Mainland), N.Ireland, Scottish Islands, Channel Islands, European destinations and USA
Do you get A full refund on Free delivery if goods are returned?
No we refund the full invoice less 1.99 Delivery cost
